Agile.
Intelligent.
Human.

an environmental specialist takes field notes and prepares to write a report.

Courses in this group form the foundation of great technical and professional writing.
Learn how to lead busy users to the right action and convey complex information clearly for all audiences.

Learn to write in ways that make it easy for people to find, understand, and respond to the ideas and information you provide.

You’ll also learn simple, free methods for building accessibility into digital documents from the start.

Public Sector Writing Skills

Courses in this group equip you with essential writing skills and customer focus tools for every task in the workplace. Engage and inform customers, colleagues, and decision makers well. Learn how to lead busy users to the right action and convey complex information clearly.

Technical Writing & Editing

Courses in this group equip you to convey complex information clearly, in language non-experts understand and experts appreciate.

If you work with policy, regulations, law, technical, medical, or science topics, this is for you.
You’ll learn how to engage busy decision-makers. Discover a framework for data stories that others find useful and meaningful. Connect key points to supporting details in ways that people find hard to miss.

You’ll gain skills to write and edit like a professional in relevant, real contexts for the public sector.

dialogue, influence, & accountability

Take Crucial Learning® courses with Crucial Learning® certified instructors. Any public sector employee can join us at a great discount through the State of Washington Department of Enterprise Services.

A happy group of people laughing as they enjoy a training conference.